At Ray & Roy's Repair, Inc., an integral part of our business is providing only the best customer service to our clients. Whether it’s through great communication skills or quality auto repairs, our customers can trust that whenever they come into our shop, they’re being treated with care along with their truck.

Your vehicle's engine needs clean air to burn the fuel – and it needs a lot of clean air. In fact, a typical vehicle needs about 216,000 gallons of air for every tank of gas. All that air passes through a filter that catches the dust and dirt. Eventually, the filter gets completely full, and because the filter can only hold so much, dirt starts getting through. At Ray & Roy's Repair, Inc. in Spokane, we ensure you get the best air quality in your vehicle and explain the process of where this dirty air is going to our area drivers. 

Do you need new brake pads? Most of the time, if you think you do, the answer is yes. While a lot of auto parts stores sell brake pads with lifetime warranties, don’t be misled...brake pads will still wear down.

If you own or operate a fleet of vehicles or a commercial truck, chances are you’ve encountered a bad ball joint or two. How do you catch one before it breaks, and why is it important? Ray & Roy's Repair, Inc. in Spokane, WA has the answers.

Without a working battery, your car will not be able to start. If you perform proper maintenance, however, an average car battery can start your car reliably for roughly four years. Your vehicle's radio and headlights, plus a slew of other important functions, are powered by an electrical current generated by your vehicle’s engine but a vital part of generating electricity is having a place to store it while it’s not being used, which is where a car battery comes into play. The battery holds electrical energy while a car is off in order to help the engine turn over and create a spark to start internal combustion.  What you don't want is to have a bad battery!!

A good technician will give your vehicle a quick inspection whenever you have maintenance performed. Fluid levels, tire condition, dashboard lights, and a variety of other items typically are briefly explored whenever you bring your vehicle in for maintenance. At Ray & Roy's Repair, Inc. in Spokane, WA, we're good at noticing things that need repair, but the fact of the matter is that only you know your vehicle. You know when your vehicle feels off when its been serviced last (or that it hasn't been serviced at all,) and have at least some vague idea of what’s going on with your vehicle day to day. Here are some questions you can ask us next time you come by the shop:

At Ray & Roy's Repair, Inc. in Spokane, we know that in order to keep your car in good shape, it helps to know how it works. Here’s a quick rundown of a system that’s very important, but you take for granted until there’s a problem; your brakes.

At Ray & Roy's Repair, Inc. in Spokane, our expert mechanics are here to work for you. On large commercial trucks, there’s one component that works harder than almost all the rest; your brakes. Our technicians have the knowledge and ability necessary to have your truck stopping like the day it rolled off the lot, no matter what the problem is.

Your bumper covers are always in danger. Between other drivers, obstacles in the road, flash floods, or any other hazard you may encounter, at some point it’s likely your bumper covers will accrue some damage. At Ray & Roy's Repair, Inc. in Spokane, WA, we can fix that.

There may come a day when you go to shift your vehicle out of “Park”, and the shifter refuses to move. Perhaps you are already experiencing this issue intermittently, or currently have a vehicle stuck in park. While this is a serious inconvenience, it doesn’t necessarily indicate a serious problem; let Ray & Roy's Repair, Inc. in Spokane, WA put your mind at ease.

In the automotive business, the customer is just as important as the vehicle and the customer service is just as important as the auto repair. That is why at Ray & Roy's Repair, Inc., we strive to provide only the best customer service to our clients.

At Ray & Roy's Repair, Inc. in Spokane, WA, we service all types of transmissions, on any car, truck, or SUV. This includes both All-Wheel Drive and Four-Wheel Drive vehicles, but you may be wondering...what’s the difference? Both types of vehicle supply power to all four wheels, so why use two different terms? Due to the increasing demand for AWD and 4WD vehicles over the last decade, equipped on everything from sports cars to pickup trucks, more and more people are asking these same questions.

Your brakes have a lot to do with how your car drives. Brakes are a frequently neglected item on a lot of people’s checklist, and many drivers on the road have subpar brakes and don’t even know it. A car that brakes well and brakes correctly are just as important as acceleration, handling, or any other aspect of a vehicle’s drivability. A car with brake issues has the potential to be a far more enjoyable ride when fixed.

Obviously, your brakes are essential. However, it’s easy to neglect or ignore brake issues, and even miss them altogether; as long as the car, truck, or SUV still stops, many people don’t see the need to have their brakes serviced. From Ray & Roy's Repair, Inc. in Spokane, here are some common brake issues, and why you should fix them.

At Ray & Roy's Repair, Inc. in Spokane, we know how irritating an issue with your car, truck, or SUV can be, even if it doesn’t immediately affect your vehicle’s performance. One such problematic issue, the excessively loud radiator cooling fan, is a common plague many automobile owners will experience.

At Ray & Roy's Repair, Inc. in Spokane, we know that some of the most elusive issues with any car, truck, or SUV are often caused by the simplest of malfunctions. While you might consider a gas cap fairly innocuous, it can actually malfunction too, prompting a check engine light on your dashboard.

Automotive windows are one of those things that you take for granted, until something goes wrong. One of the more irritating issues a window can develop, is dislocating from its track while attempting to roll it up or down. Why does this happen, and how do you fix it? At Ray & Roy's Repair, Inc. in Spokane, WA, we’ve got answers to your questions and solutions to your problems.

Your drive belts are simple but integral components to the function of your car, truck, or SUV. At Ray & Roy's Repair, Inc. in Spokane, belts are one of the first things we assess when looking over a vehicle, as they alone are in charge of operating your AC, water pump, alternator, and power steering.

When you get in your car, truck, SUV, or minivan to drive and the A/C does not work what could be wrong? Here at Ray & Roy's Repair, Inc., we have some simple answers to help you understand how your vehicle A/C system works. The first question we are asked is "Why isn't my air conditioner blowing cold air?" Let's talk about what could be happening. 

At Ray & Roy's Repair, Inc. in Spokane, efficiency is a concept that interests us. While your fuel economy is largely dependent on what kind of car, truck, or SUV you drive, there are a variety of tips and tricks to get the most bang for your buck. We’ve provided a few of our favorites here.