(509) 926-2967  

10 out of 5!

Mike Cousins
Customer Review
★★★★★
I did an earlier review, and I have to say I was in error. I was very frustrated with problems with my car, and wrote the review before we had everything worked out. I had a P0016 error, and most likely something to do with timing. When they explained it to me, it was very clear, and will take more diagnostic work to get to the root of the problem. I will definitely bring the car back, when I am able to get the next steps done. They did a great job. It is hard working with a frustrated customer, and they did well. If you happened to read my earlier review, ignore it. It was not valid or accurate. 10 out of 5!

Care that reaches far beyond the repair of a vehicle!

Mary Honegger
Customer Review
★★★★★
Ray & Roy's advertises their trained professionals will take care of your car repairs and maintenance and that their goal is to have Happy Customers. But we found their care reached far beyond the repair of a vehicle. We had a car towed to their shop that belongs to a family member with dementia. Shawn treated our family member with kindness and patience when explaining that the car was beyond repair, and maintained a courteous and helpful attitude throughout a difficult situation. He even called later to find out if we made it home in the barely driveable car. We will be taking our vehicles to this shop in the future. Thank you Shawn, from a Happy Customer.

I will recommend to everyone!

Thank you so much for the great work you did on my vehicle. My Jeep hasn't sound or ran that good since I bought it. The hard work that was put into getting my Jeep to perform its best is greatly appreciated. I cannot thank you enough, Shawn. I will recommend Ray and Roy's to everyone. - Angel W (5 star review found on Google)

Very reliable.

I believe the decision to keep/maintain an older pickup is made much easier knowing there is an honest and reliable service like Ray and Roy’s Service. I appreciate the inspection service at every oil change to stay on top of things. Just keeps old reliable running well. - Paul R (5 star review found on Google)

They go the extra mile.

I've had Ray & Roy's work on a couple of my trucks, and my dad has also used them for a long time. They have always been able to get my vehicles in and out quickly, and they always go the extra mile to make sure you are taken care of! - Michael T (5 star review found on Google)

Amazing job!

Very honest service. Shawn the manager was amazing. Will definitely be back. Thank you very much for treating me with respect and doing an amazing job!! - Sabrina S (5 star review found on Google)

Very reasonable.

I have been taking my car to Ray and Roys for about six years now and have never been dissatisfied by any of their work. I also accompanied my daughter when she took a car she wanted to buy for a pre-sale inspection. They inspected the car and gave us a written report we took back to the dealership. The dealership repaired everything on the list and we took the car back to Ray and Roys for another inspection. We were charged for the first inspection (very reasonably) but not for the second. I recommend Ray and Roys for any and all repairs you may need. - Jeri D (5 star review found on Yelp)

Love this place!

I used them personally for my vehicle, great service, fast and did a lot of work for a lot less than what it should have been. It's family owned and oriented and it shows. My place of work will only use them and I'm glad because I would have never known about Ray & Roy's otherwise. They are always busy but will always find the time to get you in. Call and make an appointment.  Love this place and you will, too. - Gail H (5 star review found on Google)

A great shop!

My parents have been taking their vehicles here for years. I came into town for the holidays and had a full service fluid change done at a quick shop. They spent all day and couldn't get it finished for various, irritating reasons. I had it towed to R&R and I'm glad I did. They had it repaired in an hour. I live a few hours out of Spokane but I'll definitely schedule my major repairs with Ray & Roys. I usually don't listen to my parents' advice at 45 yrs. old but I'm glad I did. This time.... They run a great shop with great customer service. Now I know why my parents recommended them so highly. They have a great reputation with the car buffs in the neighborhood too. - Arielle S (5 star review found on Yelp)

Very personable and knowledgeable.

We are about 10 hrs away from home, my battery light kept coming on, I called and talked to Shawn on the phone. He was great, even though he was booked out for 2 weeks he had me come by the shop so he could run some diagnostics. I ended up needing a new alternator, he was amazing and moved some stuff around to see what he could get done for me. He said he might need my car for a couple of days to get it done, because my alternator is in a real pain in the butt area! He had it in and out the same day!! I was very impressed with Shawn, he was very personable, knowledgeable, and gets the job done! I would definitely recommend this shop. If I'm ever back in Spokane and need a mechanic shop this is the one! Thank you Ray & Roy's Repair, and thanks to Shawn, everything you did to help us was greatly appreciated! - Nicole E (5 star review found on Google)

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Ray & Roy's Repair, Inc.

13524 E Sprague Ave #6
Spokane, WA 99216

location small (509) 926-2967
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SHOP HOURS

Weekdays:   7:00 AM - 5:00 PM
Weekends: CLOSED

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