I used them personally for my vehicle, great service, fast and did a lot of work for a lot less than what it should have been. It's family owned and oriented and it shows. My place of work will only use them and I'm glad because I would have never known about Ray & Roy's otherwise. They are always busy but will always find the time to get you in. Call and make an appointment.  Love this place and you will, too. - Gail H (5 star review found on Google)

My parents have been taking their vehicles here for years. I came into town for the holidays and had a full service fluid change done at a quick shop. They spent all day and couldn't get it finished for various, irritating reasons. I had it towed to R&R and I'm glad I did. They had it repaired in an hour. I live a few hours out of Spokane but I'll definitely schedule my major repairs with Ray & Roys. I usually don't listen to my parents' advice at 45 yrs. old but I'm glad I did. This time.... They run a great shop with great customer service. Now I know why my parents recommended them so highly. They have a great reputation with the car buffs in the neighborhood too. - Arielle S (5 star review found on Yelp)

We are about 10 hrs away from home, my battery light kept coming on, I called and talked to Shawn on the phone. He was great, even though he was booked out for 2 weeks he had me come by the shop so he could run some diagnostics. I ended up needing a new alternator, he was amazing and moved some stuff around to see what he could get done for me. He said he might need my car for a couple of days to get it done, because my alternator is in a real pain in the butt area! He had it in and out the same day!! I was very impressed with Shawn, he was very personable, knowledgeable, and gets the job done! I would definitely recommend this shop. If I'm ever back in Spokane and need a mechanic shop this is the one! Thank you Ray & Roy's Repair, and thanks to Shawn, everything you did to help us was greatly appreciated! - Nicole E (5 star review found on Google)