We are about 10 hrs away from home, my battery light kept coming on, I called and talked to Shawn on the phone. He was great, even though he was booked out for 2 weeks he had me come by the shop so he could run some diagnostics. I ended up needing a new alternator, he was amazing and moved some stuff around to see what he could get done for me. He said he might need my car for a couple of days to get it done, because my alternator is in a real pain in the butt area! He had it in and out the same day!! I was very impressed with Shawn, he was very personable, knowledgeable, and gets the job done! I would definitely recommend this shop. If I'm ever back in Spokane and need a mechanic shop this is the one! Thank you Ray & Roy's Repair, and thanks to Shawn, everything you did to help us was greatly appreciated! - Nicole E (5 star review found on Google)
We are pleased to announce that Ray & Roy's Repair, Inc. in Spokane p is able to provide re-manufactured replacement engines for the Toyota 1GR-FE gas engine line through our JASPER Engine partnership! This 4.0L, Dual OHC, Single VVT, V6 engine, is available for the following Toyota engine applications: 2003-2015 (4Runner | Tacoma | FJ Cruiser | Tundra).
There seems to be a common misconception among many that if you have an aftermarket/extended warranty, that your car, truck, SUV or Jeep must be taken to a dealership. This is not true. Non-dealership / Independent Automotive repair shops can service and repair your new or UNDER WARRANTY/EXTENDED WARRANTY. As a positive, at our shop you can get fast service and work with highly trained technicians! We'd love to take care of your vehicle for you and can do so right here at our automotive shop. Repairs by highly rated and trained automotive technicians with dealer rated diagnostic tools, at BETTER PRICING by a shop that knows you!
It is a law that independent automotive repairs shops can maintain and service your warranty. All consumers are protected by the Magnuson-Moss Warranty Act, that is enforced by Federal Trade Commission (FTC). It prohibits a manufacturer from voiding the new vehicles warranty or a vehicles extended warranty because service was performed by a Non-Dealer/Independent Repair shop.
Per the FTC, “It's illegal for a dealer to deny your warranty coverage simply because you had warranty work or routine maintenance or repairs performed by our automotive shop. Routine maintenance can include anything from oil changes, tire rotations and belt replacement, to fluid checks, flushes, new brake pads and inspections.” It is also important to note that the “Magnuson-Moss Warranty Act makes it illegal for a company to void your warranty or deny coverage under the warranty for the simple cause that you used an aftermarket or recycled part.”
One of the major perks to bringing your vehicle to an independent repair shop is the ability to make your money go further. Many times, warranties will have a limit or a deductible. Our goal is to make your warranty work for you.
Lastly, If you are on the fence about whether or not to purchase an AFTERMARKET or EXTENDED warranty. We suggest opening a savings account for your car and putting back money for possible breakdowns. While warranties are great the limitations can sometimes outweigh the benefits.
Whichever option you may choose we will be there for you every step of the way! We look forward to taking care of your new or under extended/aftermarket warranty, car, truck, SUV or Jeep right here. Give us a call today!
TRUE OR FALSE? Until your vehicle is out-of-warranty, it must be serviced by the new car dealer or the factory warranty will be void?
FALSE? Our ASE Certified technicians at Ray & Roy's Repair, Inc. CAN SERVICE your vehicle if it is under warranty with the same tools typically faster and at a better price point plus we are cross trained in multiple lines of vehicles vs. just the brand at the dealership you bought your car or truck giving you more options!
It’s the law that independent repair shops can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.