Automotive News & Information - Ray & Roy's Repair, Inc.

Ed Croymans

Customer Review

★★★★★

I'm from Montana and my work brought me to Spokane Valley. One evening I noticed a nasty rotational growl coming from the front-end of my Silverado. Having been an auto technician and then service advisor in my younger years, I recognized I was nearing a catastrophic failure in my right front wheel bearing. Most shops are a week behind or more due to the industry technician shortage so I was preparing to have to leave the truck and rent a car to get home. Where I live, I have most of my work done at the dealership but found very mixed internet reviews on the one in Spokane Valley. Looking further, I found many positive reviews about Ray & Roy's and noted they're a second-generation shop so decided to call first thing at 7 am the next morning. When hearing my situation, Manager Shawn moved their busy schedule around and invited me to come at once. Fearing I may not make it across the Valley, he had two good towing companies a phone call away if needed. Fortunately, I was able to limp into the shop., where Shawn offered coffee, gave me their Wi-Fi password, and turned the heat up in the waiting area. Their technician quickly confirmed the problem was a wheel bearing failure and Shawn reviewed my options for either an American or Chinese-built hub assembly. I was back on the road in a couple of hours and at a fair price! I heartily recommend this business!

Failed engine mounts are an irritating issue to live with causing your car or truck to vibrate and you don't know why. At Ray & Roy's Repair, Inc. in Spokane, WA, we can help, no matter what type of car, truck, or SUV you drive and it is an easy issue to detect on a test drive.

There are a few indicators your engine mounts need to be replaced. For one, you can do a visual inspection, if they’re accessible enough - if they looked cracked, smashed, or dry-rotted, it’s probably time for new ones. If the engine visibly shakes while it’s running, engine mounts are also likely the culprit. However, if you are like most drivers you simply get in and drive on down the road until something is different or a light comes on! Then you call our shop for help!

At Ray & Roy's Repair, Inc. in Spokane, WA, precision and quality are our top priorities. That’s why we always employ ASE certified technicians - but what does that mean for you?

Turbochargers are intricate and precise components, but not all that complicated or difficult to understand. By knowing the parts of your car’s turbocharger and its functions, you’ll have a much better idea of how one works. Ray & Roy's Repair, Inc. in Spokane, WA has exactly what you’re looking for.

There is a reason we check your brake fluid when you come in for a service check. Maintenance pays big dividends and we want to avoid high repair costs for our Spokane drivers. Did you know that brake service isn't just all about the brake pads, drums & rotors? That we have found low brake fluid to be the cause of a large percentage of brake issues here at Ray & Roy's Repair, Inc.? Seriously, brake fluid is an important part of your braking system and with your service intervals being less frequent on the newer vehicles 5,000-10,000 more miles this has become an issue! Why?...

hand on the manual gearbox of a stick shift

Manual transmissions aren’t necessarily simple, but they’re much easier to understand in concept than their automatic counterparts. You’re probably aware there are gears in manual transmissions - but there’s a little more to it than that. Here are some of the major components you’ll find in a manual transmission.

Repairs are costly and we all want to avoid them including our team here at Ray & Roy's Repair, Inc.! It's our job and we take it seriously. Here, it is all about keeping your car or truck serviced and looking for problems "before" they happen to avoid those high repair costs and ensuring you avoid any breakdowns when it's hot outside or cold outside as either is a problem for our Spokane drivers! Nobody can forsee a flat tire or blowout due to running over a nail, but we can avoid some of the regular issues we see all the time such as....

Just because manual transmissions aren’t as common these days as they used to be, there are still many out there, and at Ray & Roy's Repair, Inc. in Spokane, WA, our certified technicians know how to keep them running at their best.