(509) 926-2967  

ford vehicle

If you own a Ford vehicle you may be affected by this recall. According to CBS News, Ford recently announced a recall that affects over 1.3 million vehicles that are primarily located in North America. The recall was issued mainly due to problems with rear suspension and transmission control software.

Mike Cousins
Customer Review
★★★★★
I did an earlier review, and I have to say I was in error. I was very frustrated with problems with my car, and wrote the review before we had everything worked out. I had a P0016 error, and most likely something to do with timing. When they explained it to me, it was very clear, and will take more diagnostic work to get to the root of the problem. I will definitely bring the car back, when I am able to get the next steps done. They did a great job. It is hard working with a frustrated customer, and they did well. If you happened to read my earlier review, ignore it. It was not valid or accurate. 10 out of 5!
Mary Honegger
Customer Review
★★★★★
Ray & Roy's advertises their trained professionals will take care of your car repairs and maintenance and that their goal is to have Happy Customers. But we found their care reached far beyond the repair of a vehicle. We had a car towed to their shop that belongs to a family member with dementia. Shawn treated our family member with kindness and patience when explaining that the car was beyond repair, and maintained a courteous and helpful attitude throughout a difficult situation. He even called later to find out if we made it home in the barely driveable car. We will be taking our vehicles to this shop in the future. Thank you Shawn, from a Happy Customer.

Jasper Engines & Transmissions is proud to announce that they are now offering gas and diesel turbochargers for a variety of vehicles. JASPER is always striving to provide its customers with new innovative products. These turbochargers are now easily accessible as they can be purchased over the counter. 

Thank you so much for the great work you did on my vehicle. My Jeep hasn't sound or ran that good since I bought it. The hard work that was put into getting my Jeep to perform its best is greatly appreciated. I cannot thank you enough, Shawn. I will recommend Ray and Roy's to everyone. - Angel W (5 star review found on Google)

I believe the decision to keep/maintain an older pickup is made much easier knowing there is an honest and reliable service like Ray and Roy’s Service. I appreciate the inspection service at every oil change to stay on top of things. Just keeps old reliable running well. - Paul R (5 star review found on Google)

I've had Ray & Roy's work on a couple of my trucks, and my dad has also used them for a long time. They have always been able to get my vehicles in and out quickly, and they always go the extra mile to make sure you are taken care of! - Michael T (5 star review found on Google)

Very honest service. Shawn the manager was amazing. Will definitely be back. Thank you very much for treating me with respect and doing an amazing job!! - Sabrina S (5 star review found on Google)

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Ray & Roy's Repair, Inc.

13524 E Sprague Ave #6
Spokane, WA 99216
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location small (509) 926-2967
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Weekdays:   7:00 AM - 5:00 PM
Weekends: CLOSED

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